Secure e-Commerce Journey

Reduce friction, chargebacks and fraud

while simplifying customer experience

In the ever-evolving landscape of e-commerce, bad actors are always on the lookout for vulnerabilities. Zumigo DeRiskify’s InstaAuth and OrderRisk solutions leverage mobile identity verification and payment card validation to prevent fraud at the transaction level. InstaAuth ensures rapid, reliable user authentication, while OrderRisk evaluates transaction risks in real time. Together, they enable businesses to reduce chargebacks, recover lost revenue, and maintain a seamless customer experience.

Zumigo DeRiskify Features

Zumigo DeRiskify InstaAuth offers shoppers simplified login with enhanced security

  • Authenticate shoppers using Silent Network Authentication (SNA), or one-time passcode (OTP) via SMS or email
  • Offer shoppers a passwordless login option and increase conversion rates

Zumigo DeRiskify OrderRisk minimizes chargebacks with real-time identity and payment verification

    • Verify orders by using SMS verification for textable number and voice call for landline to confirm phone possession
    • Validate the name and address associated with the phone number and payment instrument; IP address of the customer’s browser client; email address validity; and geodesic distances between billing address, shipping address and customer IP address.
    • Provide trust scores based on the above for each transaction so that a merchant can choose to fulfill only the low-risk transactions.
ecommerce dashboard
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Zumigo DeRiskify provides convenient dashboard to review transactions and sign-ups

    • Gain insights into shopper login activities and devices they used so that merchants can personalize experiences and optimize security
    • See how the purchase orders are performing at a glance: number of total transactions, high risk orders, high risk customers, fraud orders processed and related value; type of merchandise that is high risk; and location/origins of risky transactions. Drill into each transaction for more information.

 

Seamless access to protect e-commerce business

    • Available as a plug-and-play app on major e-commerce platforms including Shopify (OrderRisk and InstaAuth) and BigCommerce (OrderRisk) for easy activation
    • Integrate via API with any custom e-commerce store for simple and seamless verification
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