FAQ
What is on your mind? Let us help
Here are some often-asked questions we receive. If you have any questions that aren’t answered here, send us a note.
What is mobile identity verification?
Mobile identity refers to the digital representation of an individual’s identity through mobile devices such as smartphones or tablets, and the verification refers to the validation and authentication of that identity to ensure it represents the person as claimed.
What does Zumigo do to help businesses?
Zumigo authenticates the various aspects of a user’s digital identity, and returns a risk assessment score for businesses to determine whether the transaction or log-in is trustworthy.
What kind of information do you validate?
Depending on the unique requirements of the business and industry, the information we verify include:
- mobile number of the device used
- name and address of the device owner and/or credit card
- mobile account information
- distance between the mobile network location and other geo-locations
- geo-coordinates and address of the mobile phone’s network
- IMSI and other device information
- Any recent changes to the device or user account
What are the strengths of mobile identity verification compared to other methods?
Mobile identity verification offers several advantages over other verification methods. Here are some reasons why:
- Accessibility and Convenience: Most people have their smartphones with them at all times. This makes mobile identity verification highly accessible and convenient, allowing users to verify their identities anytime, anywhere, as long as they have a mobile device and an internet connection.
- User-Friendly Experience: Verifying a user’s identity through mobile intuitive mobile apps or mobile-optimized websites can bring a user-friendly experience. The verification process can be simple, guided, and interactive, making it easier for users to follow and complete smoothly.
- Multi-Factor Authentication (MFA): Mobile devices can support multiple authentication factors like one-time passcodes via SMS or voice or email to strengthen the verification process, making it more difficult for bad actors to impersonate someone.
- Remote Verification: Using mobile device for verification allows businesses to verify the identity of users without requiring them to be physically present. This is particularly useful for online services, digital transactions, or situations where in-person verification is impractical or not feasible.
It’s important to note that while mobile identity verification has its advantages, it works best for certain use cases and context. Read here for more.