As an e-commerce merchant, you have lots to manage, and fraud should not take up all of your attention. Furthermore, to grow your business, you should not have to choose between offering a frictionless customer experience or implementing a fraud prevention solution. In this podcast, we discuss how a merchant can do both with the Zumigo DeRiskify platform.
Hosted by Claus Lauter from Ecommerce Coffee Break Podcast, Zumigo CTO, Harish Manepalli, and Managing Director for Canada, Tariq Ahmed discussed how Shopify merchants can:
- Prevent disputes, chargebacks, and revenue loss due to identity theft and other fraud
- Verify the customer with authoritative sources to comply with KYC requirements
- Grow customer trust and reduce negative sentiment as a result of fraud
- Improve conversion at checkout
- Reduce authentication friction in customer experience
Listen to the podcast or watch on YouTube. The podcast is available on major platforms including Apple Podcasts, Spotify, Amazon/Audible, Deezer, Buzzsprout, PlayerFM, Listen
Notes, Podcast Addict, Podchaser, PodNews, castbox.fm, GoodPods, Overcast, podStation and RadioPublic.
Test drive the product here: https://apps.shopify.com/deriskify
Here’s an introduction to Zumigo speakers:
Harish is a technologist who has led teams in delivering industry-first software solutions across various domains. Most recently, he led the delivery of workforce authentication, authorization, and compliance solutions at Amazon. Prior to Amazon, Harish was vice president of engineering at Zumigo and was in charge of the development of the Zumigo Assure Identity and Zumigo Strong Authentication solutions. He has held technical and executive positions at Repli, Bsquare, Xiotech, Ensoftek, Electronics for Imaging, Apple, and Intel.
Tariq is Managing Director for Canada at Zumigo, responsible for business development in Canada. He is also the product manager for Zumigo’s flagship e-commerce product, DeRiskify. Prior to Zumigo, he spent six years at Western Union to lead a global team of product owners and managers to develop digital ID, fraud detection, and adaptive authentication solutions while driving the delivery of account funded services and digital KYC in Canada. He has held management and technical positions at Amazon, Addr.com and DoubleSpring Media in India.
Read what’s included in our recent Zumigo DeRiskify product release as well as its availability on BigCommerce, or watch the video to learn how it works.
Yu-Ting Huang is Sr. Director of Marketing at Zumigo. Comment or questions? Find her on LinkedIn.