Use Cases

Replace Passwords with Low-Friction Login

One-time passcodes can be phished, relayed, and socially engineered. Silent network authentication can’t be typed into a fake page by mistake.

The Challenge

Usernames and passwords are still the most common way to secure a digital account, but they’re unsecure, cumbersome, and expensive to maintain — creating friction, generating support costs, and getting lost, forgotten, or exposed in a breach. One-time passcodes (OTP) are often layered on top as a second factor, but OTP has its own well-documented weakness: real-time phishing kits present a fake login page, capture the code the instant a user types it, and relay it to the real site within seconds — defeating the code before it even expires, without the user’s phone ever being compromised.

This isn’t a checkout-only problem. Any login — banking apps, telecom self-service portals, healthcare, subscriptions, e-commerce accounts — is exposed to the same password fatigue and OTP-phishing risk, and every added authentication step is a chance for a legitimate user to abandon the login altogether.

How Zumigo Solves It

Zumigo delivers passwordless, low-friction login using Silent Network Authentication (SNA) and SIM-Based Authentication (SBA), which confirm phone possession directly through the mobile carrier network — with no code for the user to receive, type, or hand to a phishing page by mistake. For scenarios that call for an on-device credential, passkeys stored in the device’s secure enclave offer the same phishing-resistant guarantee. Delivered through direct API integration and configurable via IDV Builder, Zumigo can also:

  • Replace OTP entirely for a login step, removing the single biggest phishing attack surface in consumer authentication
  • Apply the same passwordless login across web, mobile app, and call-center authentication — not just e-commerce checkout
  • Layer SMS or voice OTP back in only for specific higher-risk actions with specific verification checks about the phone’s SIM / device / account, rather than as the default for every login
  • Automatically fill shipping and billing details during checkout, for businesses using this in an e-commerce flow

How It Works

  1. User initiates login from web or a mobile app — for any account type, from banking to e-commerce to a subscription service.
  2. Zumigo confirms phone possession via SNA/SBA over the mobile network, or checks the device’s enrolled passkey — no code is sent, so there’s nothing for a phishing page to intercept.
  3. For higher-risk logins or actions, an additional SMS/voice OTP or step-up check can be layered in automatically after checking for SIM swap and/or porting risk.
  4. The session proceeds without the user ever typing a password or one-time code, closing off both password-reuse and OTP-phishing attack paths.

Related Products

  • Assure Authentication: Silent Network Authentication (SNA) and SIM-Based Authentication (SBA), OTP, and passkey technologies that power passwordless login, delivered via direct API integration.
  • IDV Builder: Low-code interface to configure and launch the passwordless login flow without a custom engineering project.
  • Assure Insights: Optional layered risk signals to decide when a higher-risk login should still get an extra step-up check.

Why Zumigo

  • Eliminate OTP phishing risk — there’s no code for a fraudster’s fake login page to capture and relay
  • Remove password-related friction, forgotten-password resets, and the support costs that come with them, across any digital account — not just checkout
  • Apply consistently across web, mobile app, and call-center login
  • Layer in stronger verification only for higher-risk actions, keeping everyday login fast for everyone else

FAQ

What makes OTP codes phishable?

Real-time phishing kits present a fake login page that captures a one-time passcode the moment a user types it, then relay it to the real site within seconds — defeating the code before it expires, even though the user’s phone itself was never compromised.

How does SNA/SBA prevent OTP phishing?

Because there’s no code delivered to the user in the first place, there’s nothing for a fake login page to capture — verification happens directly between Zumigo and the mobile carrier network, out of reach of a phishing kit.

Is this only useful for e-commerce checkout?

No. The same passwordless login can be applied to any account type — banking apps, telecom self-service portals, healthcare portals, subscription services — anywhere a business needs to confirm the right person is logging in.

Can I keep OTP for some situations?

Yes. Zumigo can layer SMS or voice OTP on top of SNA/SBA or passkey verification for specific higher-risk actions — like a large transfer or a password reset — without requiring it on every login.

Ask about phishing-resistant Passwordless Login for your product.